Welltrax Water Ticket Sync

<< Click to Display Table of Contents >>

Navigation:  Service Ticket > Utilities >

Welltrax Water Ticket Sync

This menu allows for Mobile Water Ticket Integration with ERP Service Ticket.

hmtoggle_plus1Setup

 

USE

1.On the Import Options tab, set your Ticket Date and Ticket time for your sync. Click Sync to start the process. Use the View Log to see information regarding the sync, including errors.

NOTE: It’s best practice to open up the ticket import dates for the entire period. Once a ticket is imported from Mobile, it is flagged, so will not import twice. However, if a ticket is dated prior to the date range indicated, it will not pull in, and it may be missed.

wat tic 1

 

2.Review the imported tickets in Imported Tickets Review.

3.Make any corrections in Enter/Edit Imported Tickets.

 

hmtoggle_plus1ERP and Mobile Interface