A/R FAQ

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A/R FAQ

Frequently Asked Questions about Accounts Receivable

 

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hmtoggle_plus1How can I start/stop my AR credits from being applied to the balance?

Change the option in Accounts Receivable > Master File Maintenance > #80 Company > Advanced tab.

 

hmtoggle_plus1I’m trying to print an AR Aged Trial balance for an owner. I can verify there is activity in View/Trend but I keep getting a message “There were no records found to list.” How can I get my report to generate?

On the Other Options tab, make sure the 3 boxes regarding credit limit are selected. Even if you are not using the collection worksheet feature, these boxes will need to be checked.        

other_options_tab2