Checklists > Service Ticket Checklist

Overview

Pak Accounting Service Ticket is a quick and easy way for Service companies to record tickets, produce invoices and record the entries in the General ledger. It is designed to record time and activity at different leases on a per ticket basis, then invoice a group of tickets on a lease or special group as per customer specifications.

Setup

1.You can use the basic general ledger setup for your Chart of Accounts

2.If you want to bill equipment usage, setup a Sub-Table (in Sub-Table maintenance) for equipment. Then, setup the equipment in Sub-Account maintenance.

3.Setup customer to bill in Sub-Account maintenance.

4.Setup the Service ticket Company options under master file maintenance / company.

5.Setup all part to invoice under Parts [F3].

6.Setup the facilities for disposal under Facilities if your company is a Salt Water Disposal.

7.If charging sales tax, enter the tax rates under Tax Rate maintenance.

8.Using the customer Sub-Account codes, set up each customer in Job location maintenance. Add each job location for the customer and any billing groups or special pricing.

9.Setup up Job Codes for each job that will be charged as labor hours on service tickets if sending entries to the Payroll module.

Ticket/Invoicing

The Ticket/Invoicing section is where invoices and tickets are entered, changed and maintained. When you enter a ticket, it will remain available for editing in Ticket Maintenance for the date , equipment, and part number until the Update is performed. Then create invoices.

1.Enter all service tickets under Enter tickets

2.View Unbilled Tickets grid allows you to view all tickets entered and their status.

3.Assign Invoices groups all service tickets for a customer together either by well, job location, group, or customer and creates an invoice.

4.View Invoices allows you to view all invoices that will print. Change the status to hold if you do not want to print or update the invoice.

5.Print all the invoices

6.Update the invoices and creates the entries to the general ledger

Reports

View All tickets – Allows you to view all tickets.

Locate Third Party Tickets - Allows you to find a Third Party Ticket Number by three options (Un-Invoiced Tickets, Invoiced Tickets or All Tickets).

Locate Ticket by Part # - Allows you to view service tickets by three options (Un-Invoiced Tickets, Invoiced Tickets or All Tickets).

Equipment Usage summary - Equipment activity listing.

Tickets by Job Location - Listing of customer sales at each Facility/Job location.

Truck Usage Report - Listing of each truck's use, summarized by either truck or ticket.

Rig Usage Summary - Summarizes quantity for RIG and ROAD parts.

Service Ticket Sales Report - Sales Report of GL Income and/or Part # by State.

Export Hours to P/R – Exports labor time into the Payroll module.

Labor vs Truck Hours - Data recorded when “Equip Hours” and Labor hours (both time entry and display equip # checked), are entered on tickets.

Labor Hours for Part – This report prints a list of the labor hours spent per employee by part.

View by Customer - Summary of all invoices for a customer.

Sales Tax Report – For customers who charge sales tax. This report can print a listing of sales tax information.

Sales History – Sales history by customer for a specified date range with the option to print each invoice.

Part Number sales report – Listing of total sales for each part number.

Invoice Register - Invoice register can be produced for any range of invoices, date range, and/or Customer.

P-18 Extract

Disposal Facility:

Beg of Month: Data entered here will appear on line 1, sec III of P18

End of Month: Data entered here will appear on line 4, sec III of P18

Gatherer Tab:

Gatherer: Will appear in Sec IV of P18

RRC Number: assigned by RRC – appears on P18 Sec IV

Facility: Assessed data in #72. Appears on P18

Bbls: Hydrocarbons sold by facility during month entered on line3, sec III and in sec IV line 1 under amount.